Sanders Heavy Towing at 777 6th Street, Williams, CA 95987

Contacts

Address:
777 6th Street, Williams, CA 95987
Get directions

Phone number:
+1 530-473-2696

Website:
sandersheavytowing.com

Categories:
Establishment  

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Reviews

• Sandra Kramer
  ★ ★ ★ ★ ★
  On Sunday, I had the misfortune of severe tire damage while I was passing by the town of Williams while driving North on I-5 to Seattle. I was referred to Sanders Towing for roadside assistance.
  When my mechanic, Misa, arrived, He quickly assessed my situation. The spare was a full-size tire that I had replaced just days earlier with the new tire that failed. For my safety, he decided to rotate the tires on the right side of my vehicle, putting the more worn tire on the back and the better tire on the front. It was more work for him, but my safety clearly was his top priority. He said, " If it was me, I would get a hotel room and wait for the tire store to open, but..." He could tell that wasn't my plan.
  "Go slow," he commanded. "If you don't go over 55 miles per hour, you might make it."
  I took that advice and made it all the way to Seattle.
  After my arrival, I went to the chain of tire stores that was responsible for the installation of the failed tire and relayed the information my Sanders mechanic provided to me when he removed that faulty tire: "My mechanic said that the folks who put the tire on didn't tighten the lugs properly. Tires can't withstand lateral pressure. Look, the tread ripped right off of the tire here." They were so mortified they had to give me a replacement for free.
  Thanks to this gentleman's logical assessment, extra work, and excellent and caring customer service I was safe and sound. Thank you to the Sanders Heavy Towing team. You guys rock!
  

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